If your Financial Peace University videos are pausing, skipping, or buffering, try the steps below to improve playback.
How to Fix Playback Issues
-
Lower the video quality
Click the ⚙️ (gear icon) on the video and select 720p or lower -
Clear your browser data
Clear your cache and cookies, then sign back in -
Update your browser
Make sure you’re using the latest version -
Try a different browser
For best results, use Google Chrome or Mozilla Firefox
Things to Know
- Slower internet connections may cause buffering at higher video quality
- Some browsers may not perform as well for video playback
Still Having Trouble
If videos are still not playing smoothly, contact our team for help at financialpeace.help@ramseysolutions.com